Refund Policy
Refund Policy for Makkah Quran Academy
At Makkah Quran Academy, we strive to provide our students with the highest quality online learning experience. We understand that sometimes circumstances change, and you may need to adjust your enrollment or request a refund. Below is our return policy, designed to ensure clarity and fairness for all our students.1. Course Enrollment and Cancellation
- Enrollment Confirmation: Once you enroll in a course, you will receive a confirmation email. Please review the details carefully.
- Cancellation Request: If you wish to cancel your enrollment, please notify us within 7 days of enrollment for a full refund. Requests made after this period may not be eligible for a refund.
2. Refund Process
- Eligibility: Refunds are available only if the cancellation request is made within the specified timeframe (7 days).
- Processing Time: Once your cancellation request is approved, refunds will be processed within 14 business days back to the original payment method.
3. Course Materials
- Digital Materials: All digital materials provided during the course are non-refundable once accessed. If you have not accessed any course materials, you may be eligible for a full refund.
4. Customer Support
- For any questions regarding our return policy or to initiate a cancellation, please contact our customer support team at info@makkahquran.com or use the chat feature on our website.
5. Changes to Policy
- Makkah Quran Academy reserves the right to modify this return policy at any time. Any changes will be communicated through our website and via email.
